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EVE QR version 5.20.71655 CTD's and Computer AUTO reboots

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Daniel Jackson Caldari State Protectorate	Posted - 2008.12.13 23:49:00 - [1] Edited by: Daniel Jackson on 13/12/2008 23:58:26 I am get ctds but more computer auto-reboots from Just EVE not any other game that I've played. The issue started happening in 1 of the last patches. Most of the crashes or reboots are due to having 2 clients open. But I'm getting them AS WELL with just 1 client open (crashed when i had firefox open). And I play in WINDOW MODE with cache size set to normal NOTE: CTDS and well mostly Computer auto-reboots are happening when i am mining. OPERATING SYSTEM: Windows Vista Home Premium 64-Bit edition MOTHERBOARD: nForce 680i SLI PROCESSOR: Intel CoreÖ2 Extreme QX6850 (3.00 GHz @ 3.67GHz, 8MB L2 Cache) MEMORY (RAM): 8Gb DDR2 800MHz PC26400 DDR2 DIMM NONECC unbuffered SDRAM; (4 2Gb Ram Chips) VIDEO CARD(S): Duel Nvidia GeForce 8800 GT's 512mb SLI SOUND CARD: CREɅTIVE Sound Blaster X-Fi Titanium FATAL1TY CHAMPION SERIES POWER SUPPLY: 1 Kilowatt HARDRIVE(S): Internal: 160GB WD Raptor 10,000RPM, SATA 3.0Gb/s, 16MB Cache \| Internal: 300Gb Maxtor SATA \| External: 500Gb iomega USB FAN(S): Two 120mm X 38mm front fans PROCESSOR COOLING: Dell 720 H2C two-stage hybrid Thermoelectric (TEC)w/Peltier Effects, Cooling System (combining a liquid radiator, a thermoelectric cooling module and control circuitry) ___________________
Daniel Jackson Caldari State Protectorate	Posted - 2008.12.15 21:11:00 - [2] this is getting real annoying it keeps restarting my computer even with 1 client running now wtf ___________________
Daniel Jackson Caldari State Protectorate	Posted - 2008.12.15 21:29:00 - [3] Edited by: Daniel Jackson on 15/12/2008 21:30:26 thats what i got a DELL 720 H2C but i customized mine im getting this rebooting like every 10minutes now ___________________
Daniel Jackson Caldari State Protectorate	Posted - 2008.12.16 01:19:00 - [4] Originally by: Quawn Have you tried to downclock you cpu to 3 GHz? Thats still more than enough to run eve. Mine is running with 3 and i have crashes / reboots every 2 or 3 hours... so maybe it will improve your situation it was factory overclocked anyway look in your EVENT LOG are you getting any EVENT ID: 3013 errors every time before it crashes in the log ___________________
Daniel Jackson Caldari State Protectorate	Posted - 2008.12.16 02:06:00 - [5] Originally by: Sarrajiah Originally by: Quawn Nice to hear, that i am not the only one... I was running a mission, when my screen went blank. After a second my pc just rebootet. Second possibility is a screenfreeze in combination with a soundloop which can by solved only by a hard reset :-( That's happening to me too. Started happening after Quantum Rise was released. I also updated my drivers around that time so I'm not sure which is the problem. I'm thinking EVE is having a problem with the new drivers. Running a ATI X1550 video card on XP. So far this problem hasn't happend when running premium graphics, though the graphics processor or whatever stops responding to commands and has to be reset. Before posting this it happend when I was logging in its happend both in prem graphics and classic ___________________
Daniel Jackson Caldari State Protectorate	Posted - 2008.12.16 17:38:00 - [6] Originally by: Quawn Originally by: Daniel Jackson Edited by: Daniel Jackson on 16/12/2008 01:48:48 Originally by: Quawn Have you tried to downclock you cpu to 3 GHz? Thats still more than enough to run eve. Mine is running with 3 and i have crashes / reboots every 2 or 3 hours... so maybe it will improve your situation it was factory overclocked, anyway look in your EVENT LOG are you getting any ERRORS: EVENT ID: 3013 (etc-etc-etc) the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) EVENT ID: 7026 The following boot-start or system-start driver(s) failed to load: i8042prt WARNINGS: EVENT ID: 19 A corrected hardware error occurred. Error Source: Corrected Machine Check Error Type: Bus/Interconnect Error eRRORS? Yes, the xps 720 h2c is factory overclocked. i downclocked it manually cause i dont need the performance for the time beeing... and no i dont get any eventlogs at all. not when the system reboots and not when it freezes :-( you should at-least get the following event log Errordate timeEventLog6008None Log Name: System Source: EventLog Date: date time Event ID: 6008 Task Category: None Level: Error Keywords: Classic User: N/A Computer: computer name Description: The previous system shutdown at time on date was unexpected. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="EventLog" /> <EventID Qualifiers="32768">6008</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="dateTtime.000Z" /> <EventRecordID>91729</EventRecordID> <Channel>System</Channel> <Computer>computer name</Computer> <Security /> </System> <EventData> <Data>time</Data> <Data>date</Data> <Data> </Data> <Data> </Data> <Data>42709</Data> <Data> </Data> <Data> </Data> <Binary>D8070C00020010000C000C0024008503D8070C000200100011000C0024008503600900003C000000010000006009000001000000B00400000100000054000000</Binary> </EventData> </Event> If you can't find the event viewer here is the instruction on how to: FOR VISTA click the windows button (vista equivalent to the start button) at the very bottom (in the white box) type in EVENT VIEWER Click on EVENT VIEWER Click on the arrow next to Windows Logs Click System Scroll down til you see the ABOVE Error (now its gonna be further down then you expect it because alot of things happen during the reboot) for short its gonna say: The previous system shutdown at time* on date was unexpecte*d. ___________________
Daniel Jackson Caldari State Protectorate	Posted - 2008.12.16 17:38:00 - [7] and btw even after the patch, right when i undocked from station my computer rebooted and im in a system with barly anyone in it ___________________
Daniel Jackson Caldari State Protectorate	Posted - 2008.12.16 18:16:00 - [8] Edited by: Daniel Jackson on 16/12/2008 18:15:58 Originally by: UVPhoenix2 Originally by: Daniel Jackson and btw even after the patch, right when i undocked from station my computer rebooted and im in a system with barly anyone in it Did you by chance install any of the latest drivers from nvidia, including any betas? And also, do you play Eve Online with AA or HDR (or both)? And lastly, have you ever used a program called nHancer? Your answers to these questions will help me get a better understanding of your situation and whether or not I can help you find a solution. - Ian yes to all questions ___________________
Daniel Jackson Caldari State Protectorate	Posted - 2008.12.16 19:08:00 - [9] Edited by: Daniel Jackson on 16/12/2008 19:12:03 Originally by: UVPhoenix2 Edited by: UVPhoenix2 on 16/12/2008 18:49:19 Originally by: Daniel Jackson Edited by: Daniel Jackson on 16/12/2008 18:15:58 Originally by: UVPhoenix2 Originally by: Daniel Jackson and btw even after the patch, right when i undocked from station my computer rebooted and im in a system with barly anyone in it Did you by chance install any of the latest drivers from nvidia, including any betas? And also, do you play Eve Online with AA or HDR (or both)? And lastly, have you ever used a program called nHancer? Your answers to these questions will help me get a better understanding of your situation and whether or not I can help you find a solution. - Ian yes to all questions Ok right off the bat I can tell you that the blue screen system crashes (BSOD) are due to Nvidia's implementation of Ageia PhysX on Nvidia-based cards 8-series and up. Now the implemenation isn't a bad thing, but there's a significant flaw in the latest driver packages that Nvidia is releasing that affects a lot of users, including myself, but I'll tell you what to do and how I solved the BSOD and Eve crashes. Ok first of all, do not load the Nvidia Control Panel, this caused my system to blue screen on beta Forceware 180.60 and 180.84 drivers because of stupid mistakes I made when installing the drivers. I was trying to install the drivers without PhysX because up until then I did not want any sign of PhysX on my system since the games I play don't utilize PhysX. The mistake was that the PhysX drivers were already on my system from older Nvidia WHQL releases. Basically I was now running the driver with PhysX, but with missing parts (and I didn't know this for some time, hence numerous BSODs). What I did, and what you should do now, is first rollback or reinstall the WHQL Forceware 180.48 drivers, then restart the computer. Once you're back in Windows, do not open the Nvidia Control Panel, but instead go to the following website to download the latest PhysX drivers. The PhysX drivers that come with Forceware 180.48 are outdated, and it's this mistake by Nvidia that is causing people like you and me these sorts of issues. http://downloads.guru3d.com/PhysX-System-Software-v8.10.29-download-2137.html Updating the PhysX drivers should make the blue screens of death go away. I can't remember whether or not the updater asks you to restart, but if it does, do it. - Ian just so you know im not getting a BSOD and never was, my computer just reboots NVIDA Site PhysX drivers + SDK Software ___________________
Daniel Jackson Caldari State Protectorate	Posted - 2008.12.16 20:31:00 - [10] Edited by: Daniel Jackson on 16/12/2008 20:31:13 its still downloading but in the mean time have you tried this new tool with eve yet? nvidia PerfHUD 6 ___________________
Daniel Jackson Caldari State Protectorate	Posted - 2008.12.16 22:05:00 - [11] Edited by: Daniel Jackson on 16/12/2008 22:12:36 Edited by: Daniel Jackson on 16/12/2008 22:10:08 Originally by: UVPhoenix2 Originally by: Daniel Jackson Edited by: Daniel Jackson on 16/12/2008 20:31:13 its still downloading but in the mean time have you tried this new tool with eve yet? nvidia PerfHUD 6 No I haven't. What's it useful for? Will it allow me to use those higher-quality AA settings, like supersampling and combined, without getting distorted looking text? - Ian no it dont do that, but i know why your getting distorted text, adjust your LOD settings in nHancer i had that problem in other games and manualy adjusting the lod settigns in combination of ingame settings helped it But i normally just click "enhance ingame AA settings" and u need to play in fullscreen mode (no not eve-mons fullscreen-window mode combo solution) im talking about the real fullscreen mode, to get the AA to work + add 0xf0000045 in the compatibility tab for AA Compat and then you need to click "profile can be activated manually" and go in tools > activate profile > EVE ___________________
Daniel Jackson Caldari State Protectorate	Posted - 2008.12.17 01:14:00 - [12] and updatign the drivers even clean reinstall of drivers ad physx drivers did not fix the problem (had to a complete reinstall CLEAN cause i coudent get my computer to be-boot back up after eve made me crash but i got the computer up and updated etc, but ya istill get thoes computer reboots ___________________
Daniel Jackson Caldari State Protectorate	Posted - 2008.12.17 01:15:00 - [13] Originally by: Katini Ellegahn I'm also getting the auto reboot after QR. It seems to be getting more frequent with each patch - 1.0.4 saw me reboot in a matter of minutes. Ha Windows Vista and XP (Both 64) Eve Classic and Premium ATI 4870x2 Intel Q9550 (stock 2.8) P5Q Deluxe Mobo 8 GB Redlines It started with CTD's = Faulting Mod Blue.dll Now I don't even get that. Just Reboots F**##*CK :( same here it started with them then just the reboots never thoes CTDS any more ___________________
Daniel Jackson Caldari State Protectorate	Posted - 2008.12.17 01:58:00 - [14] Edited by: Daniel Jackson on 17/12/2008 02:02:33 Originally by: Quawn Originally by: Daniel Jackson anyway look in your EVENT LOG are you getting any ERRORS: EVENT ID: 3013 (etc-etc-etc) the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) EVENT ID: 7026 The following boot-start or system-start driver(s) failed to load: i8042prt WARNINGS: EVENT ID: 19 A corrected hardware error occurred. Error Source: Corrected Machine Check Error Type: Bus/Interconnect Error eRRORS? you should at-least get the following event log Errordate timeEventLog6008None Log Name: System Source: EventLog Date: date time Event ID: 6008 Task Category: None Level: Error Keywords: Classic User: N/A Computer: computer name Description: The previous system shutdown at time on date was unexpected. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="EventLog" /> <EventID Qualifiers="32768">6008</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="dateTtime.000Z" /> <EventRecordID>91729</EventRecordID> <Channel>System</Channel> <Computer>computer name</Computer> <Security /> </System> <EventData> <Data>time</Data> <Data>date</Data> <Data> </Data> <Data> </Data> <Data>42709</Data> <Data> </Data> <Data> </Data> <Binary>D8070C00020010000C000C0024008503D8070C000200100011000C0024008503600900003C000000010000006009000001000000B00400000100000054000000</Binary> </EventData> </Event> If you can't find the event viewer here is the instruction on how to: FOR VISTA click the windows button (vista equivalent to the start button) at the very bottom (in the white box) type in EVENT VIEWER Click on EVENT VIEWER Click on the arrow next to Windows Logs Click System Scroll down til you see the ABOVE Error (now its gonna be further down then you expect it because alot of things happen during the reboot) for short its gonna say: The previous system shutdown at time* on date was unexpecte*d. event viewer in german = problemberichte? i have some event logs there... but none of them are related to my eve crashes or reboots...or am i looking in the wrong direction due to a translation error? im just saying that u WILL have that error every time ur system reboots like that because its basicaly telling you that your computer rebooted in a unusual way the whole point of event viewer is to find out what could bne the cause of problems ___________________
Daniel Jackson Caldari State Protectorate	Posted - 2008.12.17 07:06:00 - [15] Edited by: Daniel Jackson on 17/12/2008 07:25:42 Edited by: Daniel Jackson on 17/12/2008 07:22:20 Originally by: UVPhoenix2 Originally by: Daniel Jackson and updatign the drivers even clean reinstall of drivers ad physx drivers did not fix the problem (had to a complete reinstall CLEAN cause i coudent get my computer to be-boot back up after eve made me crash but i got the computer up and updated etc, but ya istill get thoes computer reboots Ok, now I want you to go in your Nvidia Control Panel and turn off GPU PhysX Acceleration. Then I want you to go into nHancer, find your Eve Online profile, and un-check mark "Profile can be activated manually". Next, restore the default global profile and then activate Driver Defaults within nHancer. Now go back to the Eve Online profile and set the SLI mode to single, go to the Compatibility tab and un-check mark all overrides, go to the Optimizations tab and un-check mark all overrides, and then under Enhancements un-check mark all overrides except for Anti-Aliasing. Set the AA mode to 16x Multisampling, turn off transparency AA, turn on gamma correction, and then un-check mark "enhance in-game AA setting" if it's check marked. This will give you a very bare bones gfx profile for Eve that should prevent any driver issues from rebooting your computer when you play Eve. You say that you manually activate the Eve profile. Well, for all intents and purposes, don't do that EVER. It doesn't work in the same way that the built-in task schedulers within the Nvidia Control Panel and programs like RivaTuner do it. Keep in mind that the latest version of nHancer wasn't built and tested for Forceware 180 and that there are inherent compatibility issues precisely because of this. Just stay away from manual profile activation until you find a solution to the reboots. - Ian YOU DO KNOW that in order to set EVE SLI Mode to single i MUST Check overide pre-defind settings or elce it dose not let me do it and that the 0xf0000045 fixes the AA HDR problems with EVE as seen in 1 of the previus threads which i dont feel like finding atm. AND THAT i had these settings with nHANCER that i have set right now, (before doing what u told me to do) set before quantium rise and did not have there reboots at all so i doupt its any thing graphic drivers or nhancer related its just ccp**ed up on there files and its ign op the os with simuler modle motherboards EVERYBODY THAT IS HAVVING THIS ISSUE WHAT ARE YOUR MOTHERBOARDS mines = nForce 680i SLI and 16 AA is a very very bad choice to set eve on eve should run at a maximum of Combined 8xSQ (i never had the text issue ur having with eve, only with second life) AND I also cannot play eve without the "Enhanced ingame AA Setting" checked iwith 16x multi and or that option unchecked eve lags like hell and goes in to like single diget FPS ___________________ Someone please tell CCP to make the Veldsphar** asteroids [
Daniel Jackson Caldari State Protectorate	Posted - 2008.12.17 14:13:00 - [16] Originally by: Poast Warrior I hope the people posting in this thread realize these are hardware and/or driver issues and have nothing to do with eve. If your machine reboots or blue screens, it's not a user level application like eve. It simply isn't possible in Windows 2k/XP/Vista. You have a driver issue or failing hardware, nothing more nothing less. CTD is different of course, but is still likely a driver issue. BUT IT only happens with EVE and not with the other 30 or so games i play 1 involving crysis warhead max settings ethueast setting and no crash or ctds in them at all ___________________ Someone please tell CCP to make the Veld Roids Bigger!?
Daniel Jackson Caldari State Protectorate	Posted - 2008.12.17 20:35:00 - [17] Originally by: UVPhoenix2 Originally by: Daniel Jackson and updatign the drivers even clean reinstall of drivers ad physx drivers did not fix the problem (had to a complete reinstall CLEAN cause i coudent get my computer to be-boot back up after eve made me crash but i got the computer up and updated etc, but ya istill get thoes computer reboots Ok, now I want you to go in your Nvidia Control Panel and turn off GPU PhysX Acceleration. Then I want you to go into nHancer, find your Eve Online profile, and un-check mark "Profile can be activated manually". Next, restore the default global profile and then activate Driver Defaults within nHancer. Now go back to the Eve Online profile and set the SLI mode to single, go to the Compatibility tab and un-check mark all overrides, go to the Optimizations tab and un-check mark all overrides, and then under Enhancements un-check mark all overrides except for Anti-Aliasing. Set the AA mode to 16x Multisampling, turn off transparency AA, turn on gamma correction, and then un-check mark "enhance in-game AA setting" if it's check marked. This will give you a very bare bones gfx profile for Eve that should prevent any driver issues from rebooting your computer when you play Eve. You say that you manually activate the Eve profile. Well, for all intents and purposes, don't do that EVER. It doesn't work in the same way that the built-in task schedulers within the Nvidia Control Panel and programs like RivaTuner do it. Keep in mind that the latest version of nHancer wasn't built and tested for Forceware 180 and that there are inherent compatibility issues precisely because of this. Just stay away from manual profile activation until you find a solution to the reboots. - Ian That fix seems to be HOLDING i think it was something with EVE QR + SLI rebooting the computer. EVERYONE ELCE try doing what this guy said. make sure you export ur profiles first so you can save them. ___________________ Someone please tell CCP to make the Veld Roids Bigger!?
Daniel Jackson Caldari State Protectorate	Posted - 2008.12.18 04:01:00 - [18] YES IT IS HOLDING Great Everyone Turn off SLI For EVE ONLY for now intill CCP fixes this issue First just try the SLI mode to SINGLE if it still reboots after that then try the other steps in the QUOTES in the above message ___________________ Someone please tell CCP to make the Veld Roids Bigger!?
Daniel Jackson Caldari The Red Dragoons	Posted - 2008.12.19 02:56:00 - [19] Edited by: Daniel Jackson on 19/12/2008 02:56:44 Originally by: Verlayn that dosent fix the Problem. I have the CTD¦s to, and i have only a ATI Radeon HD 4850. SO this is not al SLI problem only. Yesterday 15 CTD¦s in 6 hours, that is not funny. My PC run in all other Aplication¦s and Games 100% stabel. This problem is there since the last patch. CTDs or Reboots? the SLI Fix (or the other steps) is what fixes your computer rebooting BTW Since i tried this fix, i STILL have not gotton any crashes or reboots at all YEEEY!!! ___________________ Someone please tell CCP to make the Veld Roids Bigger!?

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